Troubleshooting
Problem
User is trying to configure a Cognos BI report server CGI. As part of this process, user opens "Handler Mappings" and tries to add a Module Mapping. An error message appears when trying to choose "CgiModule".
Symptom

Add Module Mapping
'CgiModule' is not a recognized native module. Specify at least one enabled native module.
OK
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.0;10.1.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg21687719