Troubleshooting
Problem
Configuring Framework Manager to use an SSL protected Web Server results in 'The certificate received from the peer is not trusted' and unable to encrypt cryptographic information when saving in Cognos Configuration.
Symptom
When attempting to point Framework Manager to an SSL protected Web Server, a warning repeatedly occurs:
- Security Alert
- The certificate received from the peer is not trusted.
<Certificate Information>
Do you want to proceed?
When you click Yes, Cognos Configuration will not be able to encrypt the Cryptographic Information and will result in a warning:
- The cryptographic information cannot be encrypted. Do you want to save the configuration in plain text?
Attempting to recreate the cryptographic keys does not help.
[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Framework Manager","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2;10.2.1;10.2.2","Edition":"Edition Independent","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg21571131