Troubleshooting
Problem
The application log for IBM Enterprise Workflow Management contains errors <com.ibm.rqm.defects.changeRequestCollector@<hash-code>> /jazz/oslc/contexts/_CdqE8GorEeKO0aLUSSm-kA/workitems/services.xml] ERROR com.ibm.team.workitem.service - Failed to serve the request - 'oslc/contexts/<context-id>/workitems/services.xml'. Reason - 'Illegal character in query at index
Symptom
There is an error message in ccm.log that shows the invalid query:
<com.ibm.rqm.defects.changeRequestCollector@<hash-code>> /jazz/oslc/contexts/_CdqE8GorEeKO0aLUSSm-kA/workitems/services.xml] ERROR com.ibm.team.workitem.service - Failed to serve the request - 'oslc/contexts/<context-id>/workitems/services.xml'. Reason - 'Illegal character in query at index N: https://<server-port>/jazz/oslc/contexts/<context-id>/modules/com.ibm.team.workitem.WICreationDialog?projectAreaId=<project-id>&showLoginLink=true&dc%3Atype=Example Type'.
Document Location
Worldwide
[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSUC3U","label":"IBM Engineering Workflow Management"},"ARM Category":[{"code":"a8m0z000000blk0AAA","label":"Team Concert-\u003EWork Items-\u003EQueries"}],"ARM Case Number":"TS004298086","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"}]
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Document Information
Modified date:
14 December 2020
UID
ibm16381738