IBM Support

CCL-SRV-0514 The BIBusTKServer process ran out of thread resource.

Troubleshooting


Problem

Can not access Cognos from Control Center Console

Symptom

CCL-SRV-0514 The BIBusTKServer process ran out of thread resource.

Cause

The error is coming because the "ulimit -S -a" command shows the
stack ulimit was set to 512000 which means 512 megabytes allocated for each
thread which is too high.

Diagnosing The Problem

See the Cognos logs and the ulimit values

Resolving The Problem

Set "ulimit -s 10240" to set the new stack size to 10 megabytes (which
is default for all Linux machines).

[{"Product":{"code":"SS9GLA","label":"IBM Control Center"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Not Applicable","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"6.0.0.1;6.0;5.4.2.1;5.4.2;5.4.1;5.4","Edition":"All Editions","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
17 December 2019

UID

swg21962933