Troubleshooting
Problem
Deploying a solution in Case Manager administration client failed with this exception found in SystemOut.log:
[7/11/19 16:50:35:164 CDT] 0000010d servlet E com.ibm.casemgmt.intgimpl.messages.CaseMgmtLogger error FNRPA0024E The Content Platform Engine is not available or the connection definition is inaccurate.
com.ibm.casemgmt.api.exception.CaseMgmtException: FNRPA0024E The Content Platform Engine is not available or the connection definition is inaccurate.
at com.ibm.casemgmt.api.exception.CaseMgmtException.createException(CaseMgmtException.java:112)
...
Caused by: Failed to get a JAAS subject.
at filenet.vw.server.rpc.JAASContext.getJAASContext(JAASContext.java:500)
at filenet.pe.ejb.client.PEEJBSession.getJAASContextOnly(PEEJBSession.java:506)
at filenet.pe.ejb.client.PEEJBSession.getJAASContext(PEEJBSession.java:581)
at filenet.pe.ejb.client.PEEJBSession.getUserName(PEEJBSession.java:1188)
at filenet.pe.ejb.client.PEEJBSession.<init>(PEEJBSession.java:668)
at filenet.vw.server.PECommandsFactory.getPECommandsFromURL(PECommandsFactory.java:156)
at filenet.vw.api.VWSession.logon(VWSession.java:839)
at com.ibm.casemgmt.api.context.BaseVWSessionCache.getVWSession(BaseVWSessionCache.java:70)
... 34 more
com.ibm.casemgmt.api.exception.CaseMgmtException: FNRPA0024E The Content Platform Engine is not available or the connection definition is inaccurate.
at com.ibm.casemgmt.api.exception.CaseMgmtException.createException(CaseMgmtException.java:112)
...
Caused by: Failed to get a JAAS subject.
at filenet.vw.server.rpc.JAASContext.getJAASContext(JAASContext.java:500)
at filenet.pe.ejb.client.PEEJBSession.getJAASContextOnly(PEEJBSession.java:506)
at filenet.pe.ejb.client.PEEJBSession.getJAASContext(PEEJBSession.java:581)
at filenet.pe.ejb.client.PEEJBSession.getUserName(PEEJBSession.java:1188)
at filenet.pe.ejb.client.PEEJBSession.<init>(PEEJBSession.java:668)
at filenet.vw.server.PECommandsFactory.getPECommandsFromURL(PECommandsFactory.java:156)
at filenet.vw.api.VWSession.logon(VWSession.java:839)
at com.ibm.casemgmt.api.context.BaseVWSessionCache.getVWSession(BaseVWSessionCache.java:70)
... 34 more
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCTJ4","label":"IBM Case Manager"},"Component":"","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
17 September 2019
UID
ibm11072466