Troubleshooting
Problem
Case Manager configuration tool tasks fail with 414 Request-URI Too Large errors when configuring a Case Manager system
Symptom
After you run Case Manager configuration tool tasks and check the Case Manager configuration tool log, such as IBM_Case_Manager_5.2.1_CMCT0.log, to validate the successful completion of the task, you see errors similar to the following:
INFO Tue Oct 07 12:39:36 PDT 2014 Entering:
java.lang.Class:getResponse()
INFO Tue Oct 07 12:39:36 PDT 2014 Returned response: <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>414 Request-URI Too Large</title>
</head><body>
<h1>Request-URI Too Large</h1>
<p>The requested URL's length exceeds the capacity limit for this server.<br />
</body>
- Register the IBM Case Manager Services Plug-in
- Register the IBM case Manager Administration Client Plug-in
- Register Project Area
- Register Target Environment
[{"Product":{"code":"SSCTJ4","label":"IBM Case Manager"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Case Manager Config Tool","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"5.2.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
More support for:
IBM Case Manager
Software version:
5.2.1
Operating system(s):
AIX, Linux, Windows
Document number:
254159
Modified date:
17 June 2018
UID
swg21687502
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