IBM Support

Case Manager Administration Client unable to deploy a solution

Troubleshooting


Problem

Unable to deploy a solution using Case Manager Admin Client

Symptom

Check the WAS systemout.log and look for the following error,

[7/5/16 9:07:47:380 PDT] 000000b1 SystemOut     O CIWEB.ICMAdminClientPlugin Entry: [p8admin(unknown) @ 128.200.107.180] [REQUEST 329] com.ibm.ecm.icm.accm.services.DeploySolutionService.getPluginConfigurationParameter() serverFilePathProperty
[7/5/16 9:07:47:396 PDT] 000000b1 SystemOut     O CIWEB.ICMAdminClientPlugin Error: [p8admin(unknown) @ 128.200.107.180] [REQUEST 329] com.ibm.ecm.icm.accm.services.DeploySolutionService.getPluginConfigurationParameter()
java.io.IOException: Expecting '{' on line 1, column 0 instead, obtained token: 'Token: EOF'
at com.ibm.json.java.internal.Parser.parseObject(Parser.java:100)
at com.ibm.json.java.internal.Parser.parse(Parser.java:66)
at com.ibm.json.java.internal.Parser.parse(Parser.java:51)

[{"Product":{"code":"SSCTJ4","label":"IBM Case Manager"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Case Manager Admin Client","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"5.2.1;5.2.0","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
17 June 2018

UID

swg21986983

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