Troubleshooting
Problem
Applying Security Configuration Fails with FNRCE0051E: E_OBJECT_NOT_FOUND: The requested item was not found. Principal P8Admin in Domain {00000000-0000-0000-0000-000000000000}
Symptom
Error in the Case Manager Admin Client, which shows a FNRAM9052 error code:
Error in the Case Manager server SystemOut.log:
E com.ibm.casemgmt.api error The requested item was not found. Principal P8Admin in Domain {00000000-0000-0000-0000-000000000000} not found. com.filenet.api.exception.EngineRuntimeException: FNRCE0051E: E_OBJECT_NOT_FOUND: The requested item was not found. Principal P8Admin in Domain {00000000-0000- 0000-0000-000000000000} not found. errorStack={
at com.filenet.engine.security.SecurityProvider.getUserObject(SecurityProvider.java:3331)
at com.filenet.engine.security.SecurityProvider.getUser(SecurityProvider.java:1232) ...
[{"Product":{"code":"SSCTJ4","label":"IBM Case Manager"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Case Manager Admin Client","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"5.2.1;5.2.1.1;5.2.1.2;5.2.1.3","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21978603