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Case Foundation Case Analyzer is not publishing Process Engine events after upgrading

Troubleshooting


Problem

Case Foundation Case Analyzer is not publishing Process Engine events after upgrading

Symptom

Case Analyzer reports are not showing new data that is generated after the date of the Case Analyzer upgrade.

[{"Product":{"code":"SSTHRT","label":"IBM Case Foundation"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Case Analyzer","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"5.2;5.2.1;5.2.1.1","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
17 June 2018

UID

swg21961827