Sterling TMS providesa wide range of alerts that carriers can use to identify and manageproblems with their shipping workflow.

The following alertsare available to carriers in Sterling TMS. The alertsare organized into the alert categories that users can subscribe to.

Planning Alerts

Executionusers can subscribe to the following alerts:

• Edit Shipment Attributes Alert
• Tender Shipment Notification
• Tender Confirmed Notice
• Tender Rejected Notice
• Insurance Policy Expiration Alert

Itinerary Alerts

CarrierExecution users can subscribe to the following alerts:

• Appointments Out of Sequence Alert
• Non-Sequential Time Values Alert
• Reorder of Itinerary Alert

Edit Alerts

CarrierExecution users can subscribe to the following alerts:

• Workflow Status Edit Alert
• No Matching Shipment Alert
• No Carrier Update Alert
• Edit Trailer/Container Number Alert
• Edit Shipment Attributes Alert

Appointment Alerts

CarrierExecution users can subscribe to the following alerts:

• Pickup Appointment Alert
• Pickup Appointments Made Alert
• Delivery Appointment Alert
• Delivery Appointments Made Alert
• Dock Appointment Alert

Late Alerts

CarrierExecution users can subscribe to the following alerts:

• Carrier ETA Alert
• Calculated ETA Alert
• Late Departure Alert
• Late Arrival Alert
• Lapsed Departure Window Alert
• Lapsed Arrival Window Alert
• No Appointment Alert - Departure
• No Appointment Alert - Arrival

Tour Alerts

CarrierExecution users can subscribe to the following alerts:

• Missing Segment Alert
• Calculated ETA to Next Shipment Segment Alert
• Missing Appointment Alert
• Shipment Removed from Tour Alert

Contract Alerts

Carrierusers with access to the Contract Management module can subscribeto the following alerts:

• Respond by Date Alert
• Proposal Notification Alert

Invoice Alerts

Carrierusers with access to the Freight Payment module can subscribe to thefollowing alerts:

• Invoice Shipment Not Found Alert
• Invoice Accessorial Changed Alert
• Incomplete Invoice Alert
• Charge Not Recognized Alert

Rated Shipment Alert

Carrier users with access to the FreightPayment module can subscribe to the Accessorial alert.

Manual Alert

Carrierusers can also subscribe to receive a manual alert which a shipperor carrier can attach to a specific shipment or contract change. Thecarrier administrator does not have to activate this alert.