IBM Support

Can't Disable the Create New Record Button when Using an Application via a Quick Insert Portlet

Troubleshooting


Problem

An application is updated using the Application Designer application so that the New Record toolbar button is only active on the List View tab. This works as expected when the application is used from the Go To menu or from another application. When used from a Quick Insert portlet, the New Record toolbar button is active.

Symptom

Using the Assets application as an example:

1) Go To -> System Configuration -> Platform Configuration -> Application Designer


2) Filter for and select the ASSET application
3) Click on Select Action
4) Click on Add/Modify Toolbar Menu
5) Filter for and select Key Value: INSERT
6) Modify its Tabs from ALL to LIST

7) Click OK and then save the application definition (at 7.6.x the application is saved automatically)

8) Navigate to the Assets Application


9) Click on the New Asset icon in the toolbar


10) Observe that New Asset icon in the toolbar is now disabled on the Asset tab as expected

11) Open the Quick Insert portlet in the Start Center
12) Click on Edit Portlet
13) Click on Select Actions
14) Type Asset in the Description filter and hit enter
15) Select New Asset and click OK



16) Click OK then click Finished


17) Click on the New Asset link in the Quick Insert Portlet in the Start Center



18) The Assets application opens on the Asset tab to create the new asset. The New Asset toolbar button is active


[{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5;7.6","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSWT9A","label":"IBM Control Desk"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
18 September 2025

UID

swg21999645

Page Feedback