Troubleshooting
Problem
Download attachment from Maximo works but Unable to upload attachments from the Anywhere application on mobile device to Maximo (Desktop)
Symptom
Steps to reproduce:
- Go to the Work Execution application
- Bring up a record from a Work list
- Go to the Attachments section. Verify that the attachment can be downloaded.
- Take a photo or select an existing photo
- Enter a file name and description
Excerpt from SystemOut.log
BMXAA4214E - An unknown error has occurred. Please contact your system administrator for assistance. Gather the logs from the <HOME> directory and determine where and why the error is thrown.
null
com.ibm.tivoli.maximo.oslc.provider.OslcAttachmentHandler.createAttachments(OslcAttachmentHandler.java:373)
BMXAA4214E - An unknown error has occurred. Please contact your system administrator for assistance. Gather the logs from the <HOME> directory and determine where and why the error is thrown.
null
com.ibm.tivoli.maximo.oslc.provider.OslcAttachmentHandler.createAttachments(OslcAttachmentHandler.java:373)
[{"Product":{"code":"SSPJLC","label":"Maximo Anywhere"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"Version Independent","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
23 June 2019
UID
ibm10956405