IBM Support

Cannot run the macro error in Excel after upgrade to Windows 7 64-bit

Troubleshooting


Problem

Client has a report opened in Excel (created from Analyst). When selecting a prompt value, the following error occurs: "Cannot run the macro "C:\servername\program files\cognosc8\bin\Analyst.xla'!AnalystDropDown'. The macro may not be available in this workbook or all macros may be disabled."

Symptom

Unable to execute macro in Excel after upgrading to Windows 7 64-bit

[{"Product":{"code":"SS9S5U","label":"Cognos 8 Planning"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Analyst ExcelAddIn","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.4.1","Edition":"All Editions","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

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Document Information

More support for:
Cognos 8 Planning

Software version:
8.4.1

Operating system(s):
Windows

Document number:
470369

Modified date:
09 May 2025

UID

swg21588876