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Cannot run and import BIRT reports

Troubleshooting


Problem

Cannot run BIRT reports due to error BMXAA4214E and cannot import reports due to error BMXAA5457E.

Symptom

When running BIRT reports, the following error messages come up:

[...]

java.lang.IllegalStateException: BIRT Report Engine not initialized properly for this operation to work.

at com.ibm.tivoli.maximo.report.birt.admin.ReportAdminService.importReport(ReportAdminService.java:656)

at com.ibm.tivoli.maximo.report.birt.admin.ReportAdminService.importReport(ReportAdminService.java:575)

at com.ibm.tivoli.maximo.report.birt.admin.ReportAdminService.importReport(ReportAdminService.java:558)

at psdi.app.report.virtual.ReportDialogImportRep.importReport(ReportDialogImportRep.java:98)

at psdi.webclient.beans.report.ReportImportRepBean.execute(ReportImportRepBean.java:185)

[...]

When importing BIRT reports, the following error messages come up:

[...]

Failed to perform task for application: null: details:BMXAA5457E - The report

import process failed. Verify the specified information is correct before proceeding again

[...]

[{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Report Admin","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSWT9A","label":"IBM Control Desk"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
18 September 2025

UID

swg21661187

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