IBM Support

Cannot open socket connection

Troubleshooting


Problem

The instance was restarted when it was active. It could be started with: ./dmts64 -I Now I cannot connect from the Management Console nor enter commands from the command line. Command line error: Cannot open socket connection to IBM InfoSphere Change Data Capture when issuing any commands e.g.: ./dmshowevents -I and/or Management Console error: An error has occurred while communicating with agent: java.net. ConnectException: A remote host refused an attempted connect operation.. Status of the instance seen from confiuration tool might be: problem (running).

Symptom

Command line error displayed:
Cannot open socket connection to IBM InfoSphere Change Data Capture


when issuing any commands e.g.:
./dmshowevents -I <instance_name>

and/or

Management Console error:
An error has occurred while communicating with agent: java.net.
ConnectException: A remote host refused an attempted connect operation..

[{"Product":{"code":"SSX3HK","label":"InfoSphere Change Data Capture"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"6.5.2;6.5.1;6.5;6.3.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21609574