Troubleshooting
Problem
Getting below message when trying to open any elist item.
Symptom
File Download
Getting File Information:
cognosisapi.dll from (servername)
Estimated time left
Download to:
Transfer rate:
[{"Product":{"code":"SS9S5U","label":"Cognos 8 Planning"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Contributor","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.4","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Product":{"code":"SSPN2D","label":"Cognos Planning"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Contributor","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.4","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
More support for:
Cognos 8 Planning
Software version:
8.4
Operating system(s):
Windows
Document number:
394743
Modified date:
09 May 2025
UID
swg21396743