Troubleshooting
Problem
Using IBM Content Navigator with the IBM Daeja Virtual Viewer, documents fail load and the viewer throws an error.
Symptom
The error thrown is:
ViewONE load error: Unable to start viewer. <br/>Unable to load resources: LanguageResources: Unable to load language file (TypeError)
__gwt$exception: <skipped>: a is null
[{"Product":{"code":"SSTTN8","label":"IBM Daeja ViewONE Virtual"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Daeja ViewONE Virtual","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"4.1.3;4.1.2;4.1.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
28 January 2021
UID
swg21959556