Troubleshooting
Problem
Cannot open the contributor admin console
Symptom
Run-time error
Automation error
Invalid access to memory location
[{"Product":{"code":"SSEH6Q","label":"Cognos Planning for Series 7"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Contributor","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"Planning - Contributor 7.3","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Product":{"code":"SS9S5U","label":"Cognos 8 Planning"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Contributor","Platform":[{"code":"","label":""}],"Version":"8.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
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Historical Number
1024289
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Document Information
Modified date:
09 May 2025
UID
swg21346089