IBM Support

Cannot log out from Dashboard Application Services Hub

Troubleshooting


Problem

When the console navigation bar is hidden, it means that the console logout functions are hidden and a user cannot log out using the UI.

Cause

When the console navigation bar is hidden by means of the console preferences profile, everything in the navigation bar is hidden, including the logout UI controls.

Resolving The Problem

To log out of the Dashboard Application Services Hub console when the navigation bar is hidden; in your browser's address field, append /logout.do to your console URL and press ENTER.

For example:
https://www.example.com:16311/ibm/console/logout.do

[{"Product":{"code":"SSRLR8","label":"Tivoli Components"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Jazz for Service Management","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"1.1;1.1.0.1;1.1.0.2;1.1.0.3;1.1.1;1.1.2;1.1.2.1;1.1.3","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

More support for:
Tivoli Components

Software version:
1.1, 1.1.0.1, 1.1.0.2, 1.1.0.3, 1.1.1, 1.1.2, 1.1.2.1, 1.1.3

Document number:
548085

Modified date:
17 June 2018

UID

swg21987917

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