IBM Support

Cannot log into any Maximo Anywhere apps

Troubleshooting


Problem

You might be unable to log into any Maximo Anywhere apps due to error "BMXAA0024E".

Symptom

You can see error "BMXAA0024E" in the Maximo Server systemout.log file.

For example:

"


[MAXIMO] [CID-MXOSLC-481] BMXAA0024E - The action READ is not allowed on object SYNONYMDOMAIN. Verify the business rules for the object and define the appropriate action for the object.
psdi.util.MXAccessException: BMXAA0024E - The action READ is not allowed on object SYNONYMDOMAIN. Verify the business rules for the object and define the appropriate action for the object.
at psdi.mbo.MboSet.getNextRecordData(MboSet.java:3134)
at psdi.mbo.MboSet.getDiscardableMbo(MboSet.java:2162)
at psdi.mbo.MboSet.getMbo(MboSet.java:2002)
at psdi.iface.mos.MboSetIterator.get(MboSetIterator.java:95)
at com.ibm.tivoli.maximo.oslc.provider.OSOslcJsonSerializer.serializeResourceAsObject(OSOslcJsonSerializer.java:713)
at com.ibm.tivoli.maximo.oslc.provider.OSOslcJsonSerializer.serializeResource(OSOslcJsonSerializer.java:864)
at com.ibm.tivoli.maximo.oslc.provider.OSGETRouteHandler.handleRequest(OSGETRouteHandler.java:383)
at com.ibm.tivoli.maximo.oslc.provider.MaximoOslcProviderServlet.handleRoute(MaximoOslcProviderServlet.java:724)
at com.ibm.tivoli.maximo.oslc.provider.MaximoOslcProviderServlet.doGet(MaximoOslcProviderServlet.java:446)
at com.ibm.tivoli.maximo.oslc.provider.MaximoOslcProviderServlet.doPost(MaximoOslcProviderServlet.java:206)

or

[MAXIMO] [CID-MXOSLC-481] BMXAA0024E - The action READ is not allowed on object MAXVARS. Verify the business rules for the object and define the appropriate action for the object.
psdi.util.MXAccessException: BMXAA0024E - The action READ is not allowed on object MAXVARS. Verify the business rules for the object and define the appropriate action for the object.
at psdi.mbo.MboSet.getNextRecordData(MboSet.java:3134)
at psdi.mbo.MboSet.getDiscardableMbo(MboSet.java:2162)
at psdi.mbo.MboSet.getMbo(MboSet.java:2002)
at psdi.iface.mos.MboSetIterator.get(MboSetIterator.java:95)
at com.ibm.tivoli.maximo.oslc.provider.OSOslcJsonSerializer.serializeResourceAsObject(OSOslcJsonSerializer.java:713)
at com.ibm.tivoli.maximo.oslc.provider.OSOslcJsonSerializer.serializeResource(OSOslcJsonSerializer.java:864)
at com.ibm.tivoli.maximo.oslc.provider.OSGETRouteHandler.handleRequest(OSGETRouteHandler.java:383)
at com.ibm.tivoli.maximo.oslc.provider.MaximoOslcProviderServlet.handleRoute(MaximoOslcProviderServlet.java:724)
at com.ibm.tivoli.maximo.oslc.provider.MaximoOslcProviderServlet.doGet(MaximoOslcProviderServlet.java:446)
at com.ibm.tivoli.maximo.oslc.provider.MaximoOslcProviderServlet.doPost(MaximoOslcProviderServlet.java:206)


In Mobile First Server's Systemout.log,

00000095 TpaeCustomAut I processRequest() - Request URI=/MaximoAnywhere/apps/services/api/WorkExecution/iphone/login
[10/19/16 11:25:56:567 EST] 00000095 ServletWrappe E com.ibm.ws.webcontainer.servlet.ServletWrapper service SRVE0068E: An exception was thrown by one of the service methods of the servlet [GadgetAPIServlet] in application [IBM_Worklight_project_runtime_MaximoAnywhere]. Exception created : [com.worklight.server.auth.api.WorkLightAuthenticationException
at com.worklight.core.auth.impl.AuthenticationContext.checkAuthentication(AuthenticationContext.java:818)
at com.worklight.core.auth.impl.AuthenticationContext.login(AuthenticationContext.java:951)
at com.worklight.core.auth.impl.AuthenticationServiceBean.login(AuthenticationServiceBean.java:126)
at com.worklight.gadgets.serving.handler.LoginOnDemandHandler.doPost(LoginOnDemandHandler.java:68)
at com.worklight.gadgets.serving.GadgetAPIServlet.doGetOrPost(GadgetAPIServlet.java:150)
at com.worklight.gadgets.serving.GadgetAPIServlet.doPost(GadgetAPIServlet.java:110)

[{"Product":{"code":"SSPJLC","label":"Maximo Anywhere"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5.2;7.5.2.1;7.6.0.0;7.6.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
17 June 2018

UID

swg21992614