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Cannot launch the Installation Manager because the .imlock file exists

Troubleshooting


Problem

The IBM® Installation Manager (IM) displays the following error message when the .imlock file exists in C:\Documents and Settings\All Users\Application Data\IBM\Installation Manager\.imlock: [] The installation manager could not be started because another installation manager instance is already running. Only a single installation manager may be running at any time. Unable to acquire lock on file 'C:\Documents and Settings\All Users\Application Data\IBM\Installation Manager\.imlock'. [] The error message is self explanatory; however, there are some scenarios in which the .imlock file does exist without a running IM instance.

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Document Information

Modified date:
25 October 2021

UID

swg21289641