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Cannot launch any applet within WorkplaceXT

Troubleshooting


Problem

Click on an applet such as Process Designer or Search Designer within IBM ECM FileNet P8 WorkplaceXT (WorkplaceXT) and a login dialog box appears. After logging in as P8 Administrator, the error message below is then displayed.

Symptom

Failed to get the file WCMApiConfig.properties

and in the SystemOut.log:


[2/5/14 11:44:56:477 BRST] 0000007c filter        E com.ibm.ws.webcontainer.filter.FilterInstanceWrapper doFilter SRVE8109W: Uncaught exception thrown by filter SecurityPluginFilter: java.io.FileNotFoundException: SRVE0190E: File not found: /download/META-INF/services/org.apache.xerces.xni.parser.XMLParserConfiguration


[2/5/14 11:44:56:479 BRST] 0000007c servlet       E com.ibm.ws.webcontainer.servlet.ServletWrapper service SRVE0068E: An exception was thrown by one of the service methods of the servlet [faces] in application [WorkplaceXT]. Exception created : [com.ibm.websphere.servlet.session.UnauthorizedSessionRequestException: SESN0008E: A user authenticated as anonymous has attempted to access a session owned by user

[{"Product":{"code":"SSNVNV","label":"FileNet Content Manager"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Workplace XT","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"1.1.5","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
28 April 2025

UID

swg21664018