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Cannot get a connection to RES database after RES server restart

Troubleshooting


Problem

Rule invocation fails each time after the RES server is restarted due to database connection failure. After running RES diagnostics, rule invocation begins to run successfully until the next time when the server is restarted.

Symptom

The following error occurs on the client side:
Error in session ilog.rules.res.session.impl.ejb3.IlrStatelessSessionRemote
ilog.rules.res.session.IlrSessionException: An error occurred while the rule session was invoked.:
ilog.rules.res.xu.ruleset.impl.archive.IlrRulesetArchiveInformationException: ilog.rules.res.xu.messages, Message code: XU.ERROR.10050, parameters: datasource
ilog.rules.res.persistence.IlrDAOException: DAO.ERROR.1002 - Cannot get a connection to the database.
java.sql.SQLException: Invalid Oracle URL specifiedDSRA0010E: SQL State = 99999, Error Code = 17,067

The following stack trace is observed on the server side:

javax.resource.spi.ResourceAllocationException: DSRA8100E: Unable to get a XAConnection from the DataSource.
...
Caused by: java.sql.SQLException: Invalid Oracle URL specifiedDSRA0010E: SQL State = 99999, Error Code = 17,067

[{"Product":{"code":"SS6MTS","label":"WebSphere ILOG JRules"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Modules:Execution Server (BRES \/ RES)","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1;7.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}},{"Product":{"code":"SSQP76","label":"IBM Operational Decision Manager"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0.1;8.0;7.5","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

More support for:
WebSphere ILOG JRules

Software version:
7.1, 7.0

Document number:
217495

Modified date:
15 June 2018

UID

swg21623272