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Cannot find 32 bit Java Runtime Environment (check vm.location in cognosrcp.ini)

Troubleshooting


Problem

Cognos Planning Contributor client will not start.

Symptom

The Cognos Planning Contributor client won’t start.  A Startup Error is generated: Cannot find 32 bit Java Runtime Environment (check vm.location in cognosrcp.ini, or, alternatively, install a 32 bit public JRE).

image 4920

Document Location

Worldwide

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSPN2D","label":"Cognos Planning"},"ARM Category":[{"code":"a8m50000000ChyWAAS","label":"Cognos Planning"}],"ARM Case Number":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.1","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
09 May 2025

UID

ibm16243890