IBM Support

'Cannot execute a program. The command being executed was...' when using Excel link

Troubleshooting


Problem

User receives error message when running Controller Excel link. Only one user affected - all other users OK.

Symptom

IBM Cognos Controller Link
Cannot execute a program. The command being executed was "c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\csc.exe" /noconfig /fullpaths @"C:\documents and settings\USERNAME\Local Settings\Temp\vj8dxlsq.cmdline"
[OK]

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.5.1;8.5;8.4","Edition":"Not Applicable","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

More support for:
IBM Cognos Controller

Software version:
8.5.1, 8.5, 8.4

Operating system(s):
Windows

Document number:
625201

Modified date:
09 May 2025

UID

swg21383212

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