Cannot duplicate application in Application Designer

Body

You are working with Application Designer in Maximo and duplicated the Assets application without a problem.  Then you have tried duplicating the Locations Application and received the error.

The following error message is displayed :

BMXAA4214E - [An unknown error has occurred. Please contact your system administrator for assistance]
 
The following errors are found in the logs :

00000b23 SystemErr     R java.lang.NullPointerException: null
00000b23 SystemErr     R java.lang.NullPointerException
    at psdi.app.appsetup.MaxApps.duplicate(MaxApps.java:649)
    at psdi.webclient.system.beans.DataBean.duplicateMbo(DataBean.java:4344)
    at psdi.webclient.beans.designer.DesignerAppBean.DUPLICATE(DesignerAppBean.java:751)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:95)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:56)
    at java.lang.reflect.Method.invoke(Method.java:620)
    at psdi.webclient.system.session.WebClientSession.defaultHandler(WebClientSession.java:1502)
    at psdi.webclient.system.session.WebClientSession.handleEvent(WebClientSession.java:1395)
    at psdi.webclient.controls.Menus.click(Menus.java:1894)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:95)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:56)
    at java.lang.reflect.Method.invoke(Method.java:620)
    at psdi.webclient.system.controller.BaseInstance.handleEvent(BaseInstance.java:426)
    at psdi.webclient.system.controller.BaseInstance.handleEvent(BaseInstance.java:420)
    at psdi.webclient.system.controller.ControlInstance.handleEvent(ControlInstance.java:990)
    at psdi.webclient.system.session.WebClientSession.handleEvent(WebClientSession.java:1365)
    at psdi.webclient.system.session.WebClientSession.processRequestEvent(WebClientSession.java:6075)
    at psdi.webclient.system.session.WebClientSession.handleClientSideQueueRequest(WebClientSession.java:6031)
    at psdi.webclient.system.session.WebClientSession.handleRequest(WebClientSession.java:884)
    at psdi.webclient.system.session.AsyncRequestManager.handleRequest(AsyncRequestManager.java:555)
    at psdi.webclient.system.session.AsyncRequestManager.manageRequest(AsyncRequestManager.java:253)
    at psdi.webclient.system.controller.RequestManager.manageRequest(RequestManager.java:214)
    at psdi.webclient.servlet.WebClientServlet.handleRequest(WebClientServlet.java:141)
    at psdi.webclient.servlet.WebClientServlet.doPost(WebClientServlet.java:52)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:595)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:668)
    at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1232)
    at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:781)
    at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:480)
    at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:178)
    at com.ibm.ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilterChain.java:136)
    at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:97)
    at psdi.webclient.system.filter.HttpCrossSiteScriptingSecurity.doFilter(HttpCrossSiteScriptingSecurity.java:66)
    at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195)
    at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)
    at psdi.webclient.system.filter.MXCorrelationFilter.doFilter(MXCorrelationFilter.java:137)
    at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195)
    at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)
    at psdi.webclient.system.filter.PerformanceMonitor.doFilter(PerformanceMonitor.java:126)
    at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195)
    at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)
    at psdi.webclient.system.filter.HttpXFrameOptionsFilter.doFilter(HttpXFrameOptionsFilter.java:38)
    at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195)
    at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)
    at psdi.webclient.system.filter.MTContextFilter.doFilter(MTContextFilter.java:53)
    at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInstanceWrapper.java:195)
    at com.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java:91)
    at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.java:967)
    at com.ibm.ws.webcontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java:1107)
    at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:87)
    at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:940)
    at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1817)
    at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:200)
    at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:463)
    at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:530)
    at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:316)
    at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:88)
    at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1818)
    at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:175)
    at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
    at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
    at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
    at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
    at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
    at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
    at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1881)

So, what to do now ?

The answer is :  This could be related to some bad data in your Maximo database, or corrupted information.

Check  MAXAPPS table and MAXMENU tables by running the following queries :

select * from MAXAPPS order by APP; 
select * from MAXMENU order by MODULEAPP; 

In some scenarios I have seen this error being caused by a missing information on some attribute. Check this example below :

The error was coming from a null KEYVALUE within the MAXMENU table: 

MENUTYPE    MODULEAPP    POSITION    ELEMENTTYPE    KEYVALUE
-----------------------------------------------------------------------------------------------------------------------------
 APPMENU    LOCATION    8000        SEP        (NULL)

In order to fix that, you need to run the following update statement to your database: 

 
UPDATE MAXMENU set KEYVALUE = 'AM8000' where MENUTYPE = 'APPMENU' and
MODULEAPP = 'LOCATION' and and POSITION = '8000' and ELEMENTTYPE = 'SEP'; 

After that restart the Application Server and try and Duplicate the Locations app in Application Designer this time.

You should be able to duplicate it without issues.

Thanks