Troubleshooting
Problem
Messages can be deleted from the sequential queue with deletequeue.cmd but they cannot be deleted from the continuous queue.
Symptom
Messages staying in the sequential queue can be deleted by running deletequeue.cmd if it is modified as below.
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@echo off
SETLOCAL
@echo off
SETLOCAL
set JAVA_OPTIONS=-Dqueuename=jms/maximo/int/queues/sqin -Dserviceurl=rmi://<hostname>:13400/MAXIMO -Dusername=maxadmin -Dpassword=<password> -Dusermi=0
rem use the command line below only if appserver security is set to true. use launchWebSphereThinClient for websphere
rem launchWebLogicThinClient psdi.iface.jms.DeleteQueueMessage
rem use the command line below only if appserver security is set to true. use launchWebSphereThinClient for websphere
rem launchWebLogicThinClient psdi.iface.jms.DeleteQueueMessage
rem use the commandline below if appserver security is turned off
@..\..\java\jre\bin\java %JAVA_OPTIONS% -classpath ..\..\..\applications\maximo\businessobjects\classes psdi.iface.jms.DeleteQueueMessage
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@..\..\java\jre\bin\java %JAVA_OPTIONS% -classpath ..\..\..\applications\maximo\businessobjects\classes psdi.iface.jms.DeleteQueueMessage
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NOTE: In case of the LDAP environment, -Dusermi should be set to 1.
However, messages staying in the continuous queue cannot be deleted by running deletequeue.cmd even if it is modified as below.
----------------------------------------------------------------------------------
@echo off
SETLOCAL
@echo off
SETLOCAL
set JAVA_OPTIONS=-Dqueuename=jms/maximo/int/queues/cqinerr -Dserviceurl=rmi://<hostname>:13400/MAXIMO -Dusername=maxadmin -Dpassword=<password> -Dusermi=0
rem use the command line below only if appserver security is set to true. use launchWebSphereThinClient for websphere
rem launchWebLogicThinClient psdi.iface.jms.DeleteQueueMessage
rem use the command line below only if appserver security is set to true. use launchWebSphereThinClient for websphere
rem launchWebLogicThinClient psdi.iface.jms.DeleteQueueMessage
rem use the commandline below if appserver security is turned off
@..\..\java\jre\bin\java %JAVA_OPTIONS% -classpath ..\..\..\applications\maximo\businessobjects\classes psdi.iface.jms.DeleteQueueMessage
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@..\..\java\jre\bin\java %JAVA_OPTIONS% -classpath ..\..\..\applications\maximo\businessobjects\classes psdi.iface.jms.DeleteQueueMessage
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Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Component":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.6","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSWT9A","label":"IBM Control Desk"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
18 September 2025
UID
ibm10876382