Troubleshooting
Problem
You might face an issue scenario where you cannot create new file attachments (Doclinks) when there is a data restriction on SYNONYMDOMAIN object and the following symptoms would be observed on it:
* The "Select File" button disappears and you cannot create a new File Attachment.
* The "Copy document to the default location set by your administrator (recommended)?" becomes read-only and you cannot create a new File Attachment.
* Removing the Data Restriction will enable this functionality back again.
You find it confusing because it doesn't really make sense for a synonymdomain restriction to be causing a seemingly unrelated issue like this.
Symptom
In a MAS Manage environment, go to Conditional Expression Manager app and create a condition like this one:
Condition = BOB1015
Expression = domainid='LOCASSETSTATUS' and value in ('ABANDONED','BROKEN','CANCELLED','DECOMMISSIONED','MISSING','REMOVED','SEALED','IMPORTED','NOT READY','PROPOSED','OOS','APPROVED','EXISTING','LIMITEDUSE','OPERATING','UNDETERMINED')
Condition = BOB1015
Expression = domainid='LOCASSETSTATUS' and value in ('ABANDONED','BROKEN','CANCELLED','DECOMMISSIONED','MISSING','REMOVED','SEALED','IMPORTED','NOT READY','PROPOSED','OOS','APPROVED','EXISTING','LIMITEDUSE','OPERATING','UNDETERMINED')
Always Reevaluate? = True (checked)
Go to Security Groups app and select the MAXADMIN security group
In the Data Restrictions tab, Object Restrictions subtab, add the following restriction
Object = SYNONYMDOMAIN
Application = ASSET
Type= QUALIFIED
Condition = BOB1015
Save Changes
Log out, Log back in as Maxadmin
Go to Assets application and open any asset record
Go to Attachments / Add new Attachments / Add new File.
* The "Select File" button has now disappeared and you cannot create a new File Attachment.
* The "Copy document to the default location set by your administrator (recommended)?" becomes read-only
You cannot create a new File Attachment.
Document Location
Worldwide
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Document Information
Modified date:
30 April 2024
UID
ibm17149871