Troubleshooting
Problem
User runs a consolidation with status. An error occurs.
Symptom
When starting a consolidation with status from the Controller client, the following error appears:
Error description:
Number: 5 Source: System.Web.Services Description: System.Web.Services.Protocols.SoapException: Server was unable to process request. —> System.Exception: Cannot create ActiveX component. (Error occured within method=RunConsol in the module with progid=FrMiscBT.ConsBusinessT) at Microsoft.VisualBasic.ErrObject.Raise(Int32 Number. Object Source. Object Description. Object HelpFile. Object HelpContext) at ControllerServerCommon.RaiseErSrv.RaiseError(String sUser, Int321ErNo. String sErrSource. String sErrDesc. String sErrHelpFile. Int321ErrHelpContent) ....
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Component":"Consolidation","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.3.1, 10.4","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
More support for:
IBM Cognos Controller
Software version:
10.3.1, 10.4
Operating system(s):
Windows
Document number:
888105
Modified date:
09 May 2025
UID
ibm10888105
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