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Cannot access tm1web with new installation

Troubleshooting


Problem

A new installation of TM1 server has been done, TM1 Web was selected along with the installation components. However, when navigating to [http://host_machine_name:9510/tm1web/] one of the fololowing errors is seen: Internet Explorer: This page can’t be displayed •Make sure the web address [http://host_machine_name:9510/tm1web/] is correct. •Look for the page with your search engine. •Refresh the page in a few minutes. Firefox: The connection has timed out The server at is taking too long to respond. The site could be temporarily unavailable or too busy. Try again in a few moments. Chrome: This web page is not available Or possibly "HTTP Error 404.0 Not found" is seen.

[{"Product":{"code":"SS9RXT","label":"Cognos TM1"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"TM1 Web","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2;10.2.2","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
09 May 2025

UID

swg21703435

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