Troubleshooting
Problem
User launches FAP Client. User opens "Logs" section. Next to the operation "Publish new data" there is an 'ERROR' entry. The error message suggests that the TM1 server has recently stopped, however in fact the TM1 server has not been shut down recently. User follows the instructions on the error, and so starts a new full (initial) publish. However, the error remains.
Symptom
Can not update TM1 since data trickle table was purged while the TM1 server was down, try doing a new initial publish to solve problem
If you hover your mouse over the error, a new message appears:
Data MartMoveIndex 0 Smallest seq no in data trickle table 123456
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.0;10.2.1;10.3","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg21650540