IBM Support

CAM-AAA-0416 The namespace is not available

Troubleshooting


Problem

Error occurs when trying to configure an Active Directory namespace in IBM Cognos Configuration

Symptom

Following error displayed in IBM Cognos Configuration when trying to save and authenticate the Active Directory namespace:

"CAM-AAA-0146 The namespace is not available.

CAM-AAA-0064 The function 'CAM-AAA-Configure2' failed

CAM-AAA-0036 Unable to authenticate because the credentials are invalid.

ADSI Error:

8009030C: LdapErr: DSID-0C09043E, comment:AcceptSecurityContext error, data 0, vece

System Error:

Login failure: unknown user name or bad password"

Cause

Incorrect credentials entered within IBM Cognos Configuration

Resolving The Problem

Ensure that the Namespace ID is valid

[{"Product":{"code":"SS9S5U","label":"Cognos 8 Planning"},"Business Unit":{"code":"BU002","label":"Business Analytics"},"Component":"Contributor","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.4","Edition":""},{"Product":{"code":"SSPN2D","label":"Cognos Planning"},"Business Unit":{"code":"BU002","label":"Business Analytics"},"Component":"Contributor","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.4","Edition":""}]

Document Information

Modified date:
15 June 2018

UID

swg21428900