Troubleshooting
Problem
Call to EDS plugin fails to display the choice list values and a '404 not found' error is seen in the logs.
Symptom
The EDS call triggered by tabbing out of attribute fields on an Add Document dialog, does not populate the fields with the associated choice list values. The error 'com.ibm.ecm.extension.eds.EDSException: 404 Not Found' is seen in the IBM Content Navigator (ICN) SystemOut.log:
Cause
The EDS plugin's service URL may be incorrect or the path to the EDS plugin jar file may be incorrect.
Diagnosing The Problem
A debug SystemOut.log for the ICN server, will show ICN requesting a list of types handled by EDS, using a URL of the format 'http://host:port/<EDS service name>//types?repositoryId'.
If the URL has double forward slashes before the 'types?repository_ID' string, then the 404 error will be thrown. There should be only one forward slash. ICN will append '/types?repository_ID' to the end of the EDS plugin's service URL (specified in the EDS plugin configuration in the ICN admin desktop) to create and use the above URL, to retrieve a list of all entities (classes/properties) that are handled by EDS. Also verify that the path to the EDS plugin jar is correct and accessible.
Resolving The Problem
Remove the slash at the end of the EDS plugin's service URL in the EDS plugin's configuration in the ICN admin desktop
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Document Information
Modified date:
17 June 2018
UID
swg21974949