Troubleshooting
Problem
Cognos Analytics 11 Framework Manager returning error when user tries to open Framework Manager project:
"Unable to access service at URL: https://<server_name>:<port_number>/cognosanalytics/bi/v1/disp?b_action=xts.run&m=portal/close.xts
Please check that your gateway URI information is configured correctly and that the service is available.
For further information please contact your service administrator."
Symptom
Testing Framework Manager Cognos Configuration and all of the URI configuration settings configured correctly.
Saving Framework Manager Cognos Configuration and save completed successfully.
Error occurring when user tries to open Framework Manager project and provides valid credentials.
Document Location
Worldwide
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Document Information
More support for:
IBM Cognos Analytics
Component:
Install->Configure, Troubleshooting
Software version:
All Versions
Document number:
7018891
Modified date:
06 May 2025
UID
ibm17018891
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