Troubleshooting
Problem
Attempts to test the connection in the build engine editor for a IBM Rational Build Forge build agent causes an Authentication Failed error when using IBM Rational Team Concert 3.0.1.4.
Symptom
When testing the connection, the following error will occur:
Message: Socket created successfully.
AUTH Unable to set user account to *AuthIllegal ("<Username>")
Authentication Failed.
[{"Product":{"code":"SSUC3U","label":"IBM Engineering Workflow Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Build","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"3.0.1.3;3.0.1.4","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSB2MV","label":"Rational Build Forge"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"7.0.1;7.0.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21611656