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The bootstrapProcessServerData.bat command for IBM Business Process Manager (BPM) does not load system information into the process server database

Troubleshooting


Problem

If you enter the wrong database information when you create a process server or a process center profile, you cannot run the bootstrapProcessServerData.bat command to load the system information into the process server database.

Symptom

The following errors are seen when you run the bootstrapProcessServerData.bat command:

[Importing ....  ] WARNING: Error while extracting database product name - falling back to empty error codes
[Importing ....  ] Throwable occurred: org.springframework.jdbc.support.MetaDataAccessException: Error while extracting DatabaseMetaData; nested exception is org.apache.commons.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory, cause: The Network Adapter could not establish the connection
[Importing ....  ]  at org.springframework.jdbc.support.JdbcUtils.extractDatabaseMetaData(JdbcUtils.java:296)
[Importing ....  ]  at org.springframework.jdbc.support.JdbcUtils.extractDatabaseMetaData(JdbcUtils.java:320)
[Importing ....  ]  at org.springframework.jdbc.support.SQLErrorCodesFactory.getErrorCodes(SQLErrorCodesFactory.java:216)
[Importing ....  ]  at org.springframework.jdbc.support.SQLErrorCodeSQLExceptionTranslator.setDataSource(SQLErrorCodeSQLExceptionTranslator.java:147)
[Importing ....  ]

[{"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation \/ Configuration","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"8.0.1;8.0;7.5.1.1;7.5.1;7.5.0.1;7.5","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
28 April 2025

UID

swg21508385

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