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Bootstrap for the IBM Business Process Manager (BPM) products fail with SQLCODE=-964, SQLSTATE=57011

Troubleshooting


Problem

The profile creation process fails while running the bootstrap code to populate the Process Server database with the following symptoms. You see a BUILD FAILED message.

Symptom

The install_root/logs/{ProfileName}_create.log file contains the following exception after the failed bootstrap:

Caused by: com.ibm.db2.jcc.am.SqlException: DB2 SQL Error:
SQLCODE=-964, SQLSTATE=57011, SQLERRMC=null, DRIVER=3.61.65

Cause

DB2 has run out of transaction log space.

Resolving The Problem

To resolve the problem, re-run the same bootstrap command again; it should complete successfully the second time.


To avoid similar problems in the future, consider increasing the number or size of your transaction log files.

You can find further information about resolving this issue in the With IBM Business Process Manager products, IBM DB2 can display errors when under heavy process load document.

[{"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Installation \/ Configuration","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"},{"code":"PF035","label":"z\/OS"}],"Version":"7.5.1;7.5.0.1;7.5","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}},{"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Installation \/ Configuration","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"","label":"Linux zSeries"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.5.1;7.5.0.1;7.5","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}},{"Product":{"code":"SSFTBX","label":"IBM Business Process Manager Express"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Installation \/ Configuration","Platform":[{"code":"PF016","label":"Linux"},{"code":"","label":"Linux zSeries"},{"code":"PF033","label":"Windows"}],"Version":"7.5.1;7.5.0.1;7.5","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Product Synonym

BPM

Document Information

Modified date:
15 June 2018

UID

swg21591154