Bootstrap failed and Connection refused errors occur with the bootstrapProcessServerData.sh command for the IBM Business Process Manager (BPM) products

Troubleshooting

Problem

When you attempt to bootstrap the system with the bootstrapProcessServerData.sh command, it fails with the following errors: BUILD FAILED Java returned: 1 Connection refused

Symptom

Install an IBM Business Process Manager product and create profiles. When you attempt to bootstrap the system with the bootstrapProcessServerData.sh command, it fails with the following errors:

BUILD FAILED
/opt/IBM/WebSphere/BPM/base/profile/actions/bootstrapData.ant:47: The following error occurred while executing this line:
/opt/IBM/WebSphere/BPM/base/profile/actions/bootstrapData.ant:48: The following error occurred while executing this line:
/opt/IBM/WebSphere/BPM/base/profile/actions/bootstrapData.ant:63: The following error occurred while executing this line:
/opt/IBM/WebSphere/BPM/base/profile/actions/tw_init_bootstrap.ant:280: Java returned: 1

Total time: 16 seconds

Bootstrap failed

Further back in the output, you see:

[Importing .... ] Caused by: com.ibm.db2.jcc.am.DisconnectNonTransientConnectionException: [jcc][t4][2043][11550][3.61.65] Exception java.net.ConnectException: Error opening socket to server wpsvm01a/127.0.0.2 on port 50,002 with message: Connection refused. ERRORCODE=-4499, SQLSTATE=08001

[Importing .... ] Caused by: java.net.ConnectException: Connection refused

[{"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation \/ Configuration","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"},{"code":"PF035","label":"z\/OS"}],"Version":"7.5.1;7.5.0.1;7.5","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSFTDH","label":"IBM Business Process Manager Standard"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation \/ Configuration","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"","label":"Linux zSeries"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.5.1;7.5.0.1;7.5","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSFTBX","label":"IBM Business Process Manager Express"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation \/ Configuration","Platform":[{"code":"PF016","label":"Linux"},{"code":"","label":"Linux zSeries"},{"code":"PF033","label":"Windows"}],"Version":"7.5.1;7.5.0.1;7.5","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

More support for:
IBM Business Process Manager Advanced

Software version:
7.5.1, 7.5.0.1, 7.5

Operating system(s):
AIX, Linux, Solaris, Windows, z/OS

Document number:
469839

Modified date:
28 April 2025

UID

swg21588225

IBM Support

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