IBM Support

BootFlash unmounted errors

Troubleshooting


Problem

After upgrading CISCO MDS 9710 from V6.2(19) to 8.1(1), switch experienced symptoms of bug CSCVF99665, with indication of bootflash errors.

Symptom

Symptoms seen in client’s environment include:

*bold is from Cisco website

*non-bold is from clients logs

%SYSMGR-2-LAST_CORE_BASIC_TRACE: : PID 6153 with message non-sysmgr(non-sysmgr) crashed, core will be saved .

switchname %SYSMGR-2-LAST_CORE_BASIC_TRACE: : PID 6141 with message non-sysmgr(non-sysmgr) crashed, core will be saved.

Pre-upgrade check failed. Return code 0x4093007E (Issu cannot be done, bootflash is busy).

Pre-upgrade check failed. Return code 0x4093007E (Issu cannot be done, bootflash is busy).

"Bootflash check failed with error (0x4093007E)".

/isanboot/sbin/format-bootflash: line 75: 7598 Segmentation fault $SUDO $E2FSCK -n -v $@ > /dev/null 2> /dev/null done.

check_bootflash_errors_proc: Executing cmd: '/isanboot/sbin/format-bootflash -C'/isanboot/sbin/format-bootflash: line 35: 9915 Segmentation fault $SUDO /bin/umount $1

Resolving The Problem

Contact IBM support for assistance resolving this problem.

Related Information

[{"Product":{"code":"SSU6LN","label":"Cisco MDS 9710 Multilayer Director (9710-E08)"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":"Not Applicable","Platform":[{"code":"","label":"N\/A"}],"Version":"Version Independent","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

More support for:
Cisco MDS 9710 Multilayer Director (9710-E08)

Software version:
Version Independent

Operating system(s):
N/A

Document number:
707431

Modified date:
11 April 2022

UID

ssg1S1012399