Troubleshooting
Problem
You can receive an error and stack trace when create an integration based on an object framework with Cognos to access the URL defined in your browser. The problem can occur when the object structure application is not configured correctly in System Properties and Object Structure.

Symptom
You can see a message on the screen, similar to the following:
Error 400: BMXAA9301E - The user of the transaction is not authorized for Object Structure {1} Configure authorization in the object structure application and grant necessary access to the user.
You can see a stack trace in the error log, similar to the following:
[5/15/20 13:05:57:901 UTC] 00000204 SystemOut O 15 May 2020 13:05:57:901 [ERROR] [MXServer] [CID-MXREST-44794] BMXAA9301E - The user of the transaction is not authorized for Object Structure {1}. Configure authorization in the object structure application and grant necessary access to the user.
psdi.util.MXApplicationException: BMXAA9301E - The user of the transaction is not authorized for Object Structure {1}. Configure authorization in the object structure application and grant necessary access to the user.
At com.ibm.tivoli.maximo.rest.MboResourceRequestHandler.evaluateResourcePath(MboResourceRequestHandler.java:433)
At com.ibm.tivoli.maximo.rest.MboResourceRequestHandler.evaluateResourcePath(MboResourceRequestHandler.java:89)
At com.ibm.tivoli.maximo.rest.BaseResourceRequestHandler.getResource(BaseResourceRequestHandler.java:386)
At com.ibm.tivoli.maximo.rest.BaseResourceRequestHandler.handleRequest(BaseResourceRequestHandler.java:278)
At com.ibm.tivoli.maximo.rest.MaximoRestServlet.invokeRequestHandler(MaximoRestServlet.java:795)
At com.ibm.tivoli.maximo.rest.MaximoRestServlet.doGet(MaximoRestServlet.java:340)
At javax.servlet.http.HttpServlet.service(HttpServlet.java:687)
Document Location
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Document Information
Modified date:
18 September 2025
UID
ibm16237868