Troubleshooting
Problem
This document provides troubleshoot tips for blank page in Application Designer app
Symptom
You are getting a blank page coming up if you try to export some application definition, such as location.xml or other xml with specific browsers and not with other browsers. For example, the issue happens only in Mozilla Firefox but if you try to export xml file definition in Google Chrome then it works fine.
[{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Appl Designer","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5;7.6","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSWT9A","label":"IBM Control Desk"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
18 September 2025
UID
swg21986569