Troubleshooting
Problem
Customer cannot get some functions (e.g. Batch services and FAP) running correctly. For example, all jobs in the batch queue remain at 'Not Started', and never change to 'Running'.
Symptom
If a user creates a batch job (for example runs a consolidation), then the job remains 'Not Started' in the batch queue:
In addition, the customer will find that the FAP subsystem will not work correctly.
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Document Information
Modified date:
08 May 2025
UID
swg21668455