Troubleshooting
Problem
The VM backup fails with the following errors reported in the datamover error log (dsmerror.log).
ANS9365E VMware vStorage API error for virtual machine 'VM_NAME'.
IBM Spectrum Protect function name: CreateSnapshot_USCORETask
IBM Spectrum Protect file: ..\..\common\vm\vmvisdk.cpp (6857)
API return code: 2094 API error message: An error occurred while quiescing the virtual machine. See the virtual machine's event log for details.
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB69","label":"Storage TPS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSERB6","label":"IBM Spectrum Protect for Virtual Environments"},"ARM Category":[{"code":"a8m3p000000hAaNAAU","label":"Data Protection-\u003EVirtual Environments (VE)"}],"ARM Case Number":"TS005753620","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions"}]
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Document Information
Modified date:
07 June 2021
UID
ibm16458249