Troubleshooting
Problem
The Backup of a VM stops with CTGGA2403 and "the proxy cannot be found".
Symptom
The IBM Spectrum Protect Plus backup of virtual machine fails with following error seen in the job log:
CTGGA2403, Backup of vm <vm-name> failed target storage volume name spp_xxxx_xxxx_xxxxxxxxxxx__groupx_xx_. Error: VM (<vm-name>) has a specific proxy selected in the options page however the proxy with url (http://localhost:8082/api/vadp/2101) cannot be found. Error JSONObject["ipAddr"] not found. ...serviceprovider.common.hypervisor.exception.HypervisorVMBackupException
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB69","label":"Storage TPS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"ARM Category":[{"code":"a8m0z0000001jgyAAA","label":"Troubleshooting"}],"ARM Case Number":"TS005783270","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
12 July 2021
UID
ibm16467579