Troubleshooting
Problem
BACKUP VM may fail with the following error when using Hotadd: ANS9365E VMware vStorage API error for virtual machine
Symptom
Virtual Machine backup fails with the following error in the dsmerror.log when VMVSTORTRANSPORT is set to HOTADD:
ANS9365E VMware vStorage API error for virtual machine '<vmname>'.
TSM function name : VixDiskLib_Open
TSM file : vmvddksdk.cpp (1764)
API return code : 13
API error message : You do not have access rights to this file
ANS5283E The operation was unsuccessful.
Note: VM backups are successful when VMVSTORTRANSPORT is set to NBD.
[{"Product":{"code":"SS8TDQ","label":"Tivoli Storage Manager for Virtual Environments"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Data Protection for VMware","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"6.3;6.4;7.1","Edition":"All Editions","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21673756