Troubleshooting
Problem
Any DataMover operation (e.g. 'backup VM') fails with vCloud Suite plug-in library issues when VMware tagging is enabled.
Symptom
When IBM Spectrum Protect for Virtual Environments - Data Protection for VMware is configured to use VMware tagging (with the option "VMTAGDATAMOVER YES" set in the respective Data Mover node's dsm.opt file), any operation that requires communication between the Data Mover and the VMware Platform Service Controller (PSC) can fail. The example below shows the failure with 'backup vm'.
Protect> backup vm 'vmname'
Full BACKUP VM of virtual machines 'vmname'.
ANS2375E The VMware vCloud Suite plug-in library failed to connect to the vCenter Management Server because the instance name could not be found.
ANS1081E Invalid search file specification 'vmname' entered.
Protect>
[{"Product":{"code":"SSERB6","label":"IBM Spectrum Protect for Virtual Environments"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Data Protection for VMware","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"8.1.0","Edition":"","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21997186