Troubleshooting
Problem
Running backups on Windows operating system for shared folders fails with ANS4974E error.
Symptom
The following errors are logged in the "dsmerror.log":
ANS5250E An unexpected error was encountered.
IBM Spectrum Protect function name: GetFileSecurityInfo
IBM Spectrum Protect function: CreateFile() returned '1314' for file "file name"
IBM Spectrum Protect return code: 268
IBM Spectrum Protect file: ..\..\common\fio\ntfileio.cpp (9781)
ANS1999E Incremental processing of '\\domain\folder' stopped.
ANS4974E Error processing '\\domain\folder': a required NT privilege is not held.
IBM Spectrum Protect function name: GetFileSecurityInfo
IBM Spectrum Protect function: CreateFile() returned '1314' for file "file name"
IBM Spectrum Protect return code: 268
IBM Spectrum Protect file: ..\..\common\fio\ntfileio.cpp (9781)
ANS1999E Incremental processing of '\\domain\folder' stopped.
ANS4974E Error processing '\\domain\folder': a required NT privilege is not held.
Document Location
Worldwide
[{"Line of Business":{"code":"LOB69","label":"Storage TPS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEQVQ","label":"IBM Spectrum Protect"},"ARM Category":[{"code":"a8m0z00000006rgAAA","label":"Client-\u003EBackup"}],"ARM Case Number":"TS004212763","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Version(s)"}]
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Document Information
Modified date:
28 September 2020
UID
ibm16335143