Troubleshooting
Problem
When trying to launch remote control using Java Runtime Environment (JRE) 1.4, it is supposed to automatically install JRE 1.5 or higher. The process tries to start, but then gets the following Java Web Start - Download Error: An error occurred whilelaunching/running the application. Title: Virtual KVM Client Vendor: IBM Category: Download Error Unable to load resource: http://jal.sun.com/webapps/jawsautodl/AutoDL/j2se/javaws-1_0_1-j2re-1_5_0_02native-windows-i586.jar
Resolving The Problem
Source
RETAIN tip: H195282
Symptom
When trying to launch remote control using Java Runtime Environment (JRE) 1.4, it is supposed to automatically install JRE 1.5 or higher. The process tries to start, but then gets the following Java Web Start - Download Error:
An error occurred while launching/running the application.Title: Virtual KVM Client
Vendor: IBM
Category: Download Error
Unable to load resource: http://jal.sun.com/webapps/jawsautodl/AutoDL/j2se/javaws-1_0_1-j2re-1_5_0_02native-windows-i586.jar
Affected configurations
The system may be any of the following IBM Servers:
- System x iDataPlex dx360 M2 Server, type 6380, any model
- System x iDataPlex dx360 M2 Server, type 7321, any model
- System x iDataPlex dx360 M2 Server, type 7323, any model
- System x3550 M2, type 7946, any model
- System x3650 M2, type 7947, any model
This tip is not software specific.
This tip is not option specific.
Workaround
The web site URL has changed; the user needs to download Java from the web site URL or directly from the following URL:
| http://www.java.com/en/download/index.jsp |
Additional information
The Java web site that is included with the Java Web Start URL is no longer valid.
For the automatic update, the Java Network Launch Protocol (JNLP) script was modified to require 1.5 or higher Java code. When the JNLP script is downloaded, Java Web Start will look in the file, and if the requirement for the Java is higher than the current system Java, Java Web Start tries to go the Sun web site to download the Java.
Document Location
Worldwide
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Document Information
Modified date:
29 January 2019
UID
ibm1MIGR-5080139