IBM Support

Automatic install of Java Runtime Environment (JRE) 1.5 Integrated Management Module (IMM) remote control fails - IBM Servers

Troubleshooting


Problem

When trying to launch remote control using Java Runtime Environment (JRE) 1.4, it is supposed to automatically install JRE 1.5 or higher. The process tries to start, but then gets the following Java Web Start - Download Error: An error occurred whilelaunching/running the application. Title: Virtual KVM Client Vendor: IBM Category: Download Error Unable to load resource: http://jal.sun.com/webapps/jawsautodl/AutoDL/j2se/javaws-1_0_1-j2re-1_5_0_02native-windows-i586.jar

Resolving The Problem

Source

RETAIN tip: H195282

Symptom

When trying to launch remote control using Java Runtime Environment (JRE) 1.4, it is supposed to automatically install JRE 1.5 or higher. The process tries to start, but then gets the following Java Web Start - Download Error:

An error occurred while launching/running the application.

Title: Virtual KVM Client

Vendor: IBM

Category: Download Error

Unable to load resource: http://jal.sun.com/webapps/jawsautodl/AutoDL/j2se/javaws-1_0_1-j2re-1_5_0_02native-windows-i586.jar

Affected configurations

The system may be any of the following IBM Servers:

  • System x iDataPlex dx360 M2 Server, type 6380, any model
  • System x iDataPlex dx360 M2 Server, type 7321, any model
  • System x iDataPlex dx360 M2 Server, type 7323, any model
  • System x3550 M2, type 7946, any model
  • System x3650 M2, type 7947, any model

This tip is not software specific.

This tip is not option specific.

Workaround

The web site URL has changed; the user needs to download Java from the web site URL or directly from the following URL:

  http://www.java.com/en/download/index.jsp

Additional information

The Java web site that is included with the Java Web Start URL is no longer valid.

For the automatic update, the Java Network Launch Protocol (JNLP) script was modified to require 1.5 or higher Java code. When the JNLP script is downloaded, Java Web Start will look in the file, and if the requirement for the Java is higher than the current system Java, Java Web Start tries to go the Sun web site to download the Java.

Document Location

Worldwide

Operating System

System x:Operating system independent / None

[{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"HW31U","label":"System x->System x iDataPlex dx360 M2 server"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"QU03WCX","label":"System x->System x3650 M2->7947"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}},{"Type":"HW","Business Unit":{"code":"BU016","label":"Multiple Vendor Support"},"Product":{"code":"QU03WKC","label":"System x->System x3550 M2->7946"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
29 January 2019

UID

ibm1MIGR-5080139