Troubleshooting
Problem
A error message occurrs when open a secured PowerPlay Transformer model (PYI or MDL). The model can be opened. It is not possible to include Access Manager user classes in the model
Symptom
Authentication error. The Access Manager configuration information is incomplete or missing. You can complete the configuration of Access Manager using the Configuration Manager.
[{"Product":{"code":"SSTQPQ","label":"IBM Cognos Series 7 PowerPlay"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Access Manager","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.4","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSTQPQ","label":"IBM Cognos Series 7 PowerPlay"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Transformer","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Historical Number
1025790
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Document Information
More support for:
IBM Cognos Series 7 PowerPlay
Software version:
7.4
Operating system(s):
Windows
Document number:
385373
Modified date:
09 May 2025
UID
swg21366063
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