Troubleshooting
Problem
IBM Rational Integration Tester Agent (RIT-Agent) starting new stubs gives error "java.io.IOException: Couldn't get lock for <logfile location>/RIT-Engine%u-%g.log, maxLocks: 100"
Symptom
Stubs start successfully but cannot create log files.
RIT-Agent log file <RIT-Agent installation>/logs/agent-0-0.log contains an error similar to the following:
[RunTests/instance4 (3)]: Can't load log handler "java.util.logging.FileHandler" [RunTests/instance4 (3)]: java.io.IOException: Couldn't get lock for C:\Program Files\IBM\RIT-Agent/logs/engine-%u-%g.log, maxLocks: 100 [RunTests/instance4 (3)]: java.io.IOException: Couldn't get lock for C:\Program Files\IBM\RIT-Agent/logs/engine-%u-%g.log, maxLocks: 100 [RunTests/instance4 (3)]: at java.util.logging.FileHandler.openFiles(FileHandler.java:467) ...
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBLXN","label":"IBM Rational Test Virtualization Server"},"Component":"","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"9.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
07 January 2019
UID
ibm10794157